ChronoWallet ("we," "us," or "our") values and prioritizes your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, products, or services. Our practices comply with major U.S. data privacy regulations, including the California Consumer Privacy Act (CCPA), the Gramm-Leach-Bliley Act (GLBA), and other relevant data privacy laws.
Part 1: Information We Collect
1.1 Types of Information Collected
ChronoWallet may collect various types of personal and non-personal information about you, depending on your interactions with our platform. This includes:
Personal Identifiers: Name, email, account username, IP address, and other unique identifiers.
Financial Information: Wallet addresses, transaction history, payment method details, and other financial data.
Device Information: Browser type, operating system, device identifiers, and internet network information.
Internet Activity: Data related to browsing activity, search history, links clicked, and the duration of sessions on our site.
Geolocation Data: Approximate location information based on IP addresses or device settings.
Customer Support Information: Any communication or inquiry details, including any information shared voluntarily in customer support communications.
1.2 Sources of Information
Information is collected through the following means:
Direct Input: Information you provide by signing up, completing forms, making purchases, and communicating with us.
Automated Collection: When using our site or app, data is automatically gathered through cookies, server logs, and web analytics.
Third-Party Sources: We may receive information from third-party service providers, business partners, or affiliates to facilitate certain services.
Part 2: How We Use Your Information
2.1 Purposes for Collecting and Using Data
ChronoWallet collects and uses data to:
Provide Services: Facilitate account registration, wallet management, transactions, and related services.
Customer Support: Respond to inquiries, provide troubleshooting, and address user feedback.
Security Measures: Detect, prevent, and respond to security incidents, fraud, and other illegal activities.
Compliance and Legal Obligations: Fulfill requirements under U.S. privacy laws, regulatory mandates, and any lawful requests.
Personalization and Marketing: Tailor content, improve user experience, and conduct marketing or promotional activities with user consent.
Analytics and Product Improvement: Conduct internal research, assess site performance, and refine our products and services based on usage trends.
2.2 Legal Basis for Processing Data
For users in certain jurisdictions, such as California, we rely on several legal bases for data processing, including:
User Consent: For certain marketing communications and data-sharing practices where consent is legally required.
Contractual Obligation: Data is necessary for fulfilling a service or transaction that you request, such as processing payments.
Legitimate Interests: To improve our services, prevent fraud, and ensure site security, provided that your rights are not overridden.
Legal Compliance: Processing is required to meet regulatory obligations or respond to lawful requests for information.
Part 3: Sharing of Your Information
3.1 Data Sharing Practices
ChronoWallet may share information in the following circumstances:
Service Providers: Trusted third-party providers that support our operations, such as payment processors, cloud storage providers, and analytics companies.
Legal Requirements: When required by law, or in response to a court order, government request, or legal process.
Corporate Transactions: In cases of mergers, acquisitions, or any other transfer of company assets.
Third-Party Advertising and Analytics Partners: We may engage advertising and analytics providers to understand user behavior and provide targeted content.
3.2 Advertising and Analytics
We work with third-party analytics providers to analyze website traffic and trends. These third parties may use cookies and similar tracking technologies to collect information about your online activities. This data may be used to deliver ads based on your interests and site usage.
Part 4: Cookies and Tracking Technologies
4.1 Cookies and Similar Technologies
ChronoWallet uses cookies and similar technologies to collect data. Types of cookies used include:
Essential Cookies: Required for the website’s basic functionality.
Performance Cookies: Collect anonymous information on how users interact with the site.
Functional Cookies: Save user preferences to improve your experience.
Targeting Cookies: Used by our advertising partners to build a profile of your interests.
4.2 Cookie Management
You can control or disable cookies through your browser settings. Note that disabling cookies may limit certain functionalities of our services.
Part 5: Your Privacy Rights
5.1 General Rights
Depending on your jurisdiction, you may have specific privacy rights, such as:
Right to Access: Request a copy of your personal data and information on how it is processed.
Right to Correction: Correct any inaccuracies or update incomplete data.
Right to Deletion: Request the removal of your personal data, subject to legal exceptions.
Right to Restrict Processing: Request a limit on how your data is processed.
Right to Object to Processing: For example, you may opt out of receiving marketing communications.
5.2 Rights of California Residents (CCPA)
For California residents, ChronoWallet complies with the California Consumer Privacy Act (CCPA). Under the CCPA, you have rights including:
Right to Know: Request information about the categories and specific pieces of personal data we collect, use, and share.
Right to Deletion: Request the deletion of your personal information, with certain exceptions.
Right to Opt-Out of Data Sale: ChronoWallet does not sell personal information, but you can opt out of specific types of sharing.
Non-Discrimination: We do not discriminate against users for exercising CCPA rights.
To exercise your rights, please contact us via the information provided in the Contact Us section.
Part 6: Data Security
ChronoWallet takes various measures to protect your data, including:
- Encryption: We use SSL/TLS encryption to secure data transmission over the internet.
- Access Controls: Restricted access to personal data on a need-to-know basis.
- Data Retention Policies: Only retain personal information as long as necessary for business or legal purposes.
Despite our best efforts, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.
Part 7: Data Retention
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy. When data is no longer required, we will securely delete or anonymize it in compliance with applicable laws.
Part 8: International Data Transfers
Data collected through our services may be transferred to and processed in countries outside of your jurisdiction, including the United States. By using our services, you consent to such transfers, subject to safeguards as required by law.
Part 9: Children’s Privacy
ChronoWallet does not knowingly collect personal information from children under 18. If we learn that a minor has provided us with personal data, we will delete it in compliance with COPPA and similar laws.
Part 10: Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Changes will be posted on this page, and the effective date at the top will be updated. Significant changes may be notified to you directly.